FlyWash Drone Privacy Policy

Last Updated: April 21, 2025

At FlyWashDrone (“Company”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://flywashdrone.com, and when you engage with us through SMS or other services.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and other identifiers.
• SMS Consent Information: Phone numbers and related consent details used exclusively for SMS communication (see SMS section below).
• Technical Data: IP address, browser type, device identifiers, and usage patterns.
• Cookies & Tracking Technologies: To enhance your experience, we use cookies, pixels, and similar technologies.

2. How We Use Your Information 

We may use your information to:

• Provide, manage, and improve our services
• Send service-related communications
• Send appointment reminders, billing messages, or follow-ups
• Respond to inquiries and provide customer support
• Communicate promotions or offers (only if explicitly opted in)
• Comply with legal obligations

3. SMS Terms & Conditions 

A. SMS Consent Communication

Phone numbers and SMS opt-in details collected for SMS purposes will not be shared with any third party or affiliates for marketing purposes.

B. Types of SMS Communications

If you have opted in, you may receive messages such as:

• Appointment confirmations
• Cleaning schedule reminders
• Billing or payment notices
• Service follow-ups
   

Example: "Hi, this is FlyWashDrone reminding you of your upcoming drone cleaning appointment on [Date] at [Time]. Reply STOP to opt out anytime."

C. Message Frequency

You may receive up to 2 SMS messages per week, depending on your account activity or appointments.

D. Message Fees

Standard message and data rates may apply based on your carrier plan.

E. Opt-In Methods

You may opt-in to receive SMS messages:

• Via our online form 
• Through direct conversation (verbal consent)
• By checking the SMS consent box on our booking form
   

F. Opt-Out Method

To stop receiving SMS messages, reply STOP at any time. You may also contact us at [info@flywashdrone.com] to request removal.

G. Help

If you experience issues, reply HELP or contact us via our Contact Page.

H. Additional Disclosures

• Message and data rates may apply. 
• You can opt out at any time by texting “STOP.” 
• For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions.

4. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We may share data with service providers (e.g., website hosting, payment processing) only to perform specific functions on our behalf and under strict confidentiality obligations.

5. Data Security

We implement security measures to protect your data. However, no system is completely secure, and we encourage you to contact us if you suspect any misuse.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your data. Contact us at [info@flywashdrone.com] to make such requests.

7. Changes to This Policy

We reserve the right to update this policy. All changes will be reflected on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, contact us at:
📧 Email: info@flywashdrone.com
🌐 Website: https://flywashdrone.com